Alipay+ Super App PlatformAlipay+ Super App Platform

Supply list

ASAP presents a wide range of content supplies by category, such as services, goods, and campaigns. You can manage these content supplies on the Supply List page, where you can create, edit, activate, or deactivate a supply, view supply details, and manage tags. You can also add tags for content supplies in batches.

Before you begin

Ensure you have configured the approval process details for the Wallet Content Activation/Edit/Deactivation process, including the approvers and required steps, on the Admin > Approval Management > Approval Processes page. This configuration is required for creating, editing, activating, and deactivating a service.

Global search supply

The Global Search allows you to search for supply across all categories, without manually switching. This feature is especially useful when you are unsure which category a supply belongs to.

  1. Log in to the ASAP console, go to Asset > Supply Management > Supply List, and click Global Search.

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  1. Enter an Content ID (exact match) or a Content Name (fuzzy match), and click Search to retrieve matching supply.

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  1. Click a content name to open its corresponding supply list and supply details in a new page.

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Manage service

APP and SERVICE supply can be created via API import or manual entry, each with distinct workflows:

  • API Import: Items are non-editable and do not require manual approval. They are activated automatically upon passing the risk check.
  • Manual Entry: Items are editable but require both manual approval and risk check before activation.

Refer to the following sections to learn about the services you can manage for each wallet:

Alipay+ and AlipayHK

Manage app

To manage apps, log in to the ASAP console and go to Asset > Supply Management > Supply List > APP.

Note:

  • Only ASAP operators and wallet admins can create, edit, activate, deactivate, or delete an app.

Screenshot 2026-06-08 at 11.32.00 AM.png

The page lists all app supply records under the current tenant and supports searching by the fields described in the following table:

Field name

Description

App ID (Internal)

The auto-generated app ID by the ASAP platform.

App Name

The manually-entered name of the app.

App ID (External)

The manually-entered app ID.

App Category

The manually-entered category of the app. Allows selecting multiple categories.

App Keywords

The manually-entered keywords. Supports Traditional Chinese, English, and Simplified Chinese.

Status

The status of the official version:

  • Pending Submission: Content is waiting to be submitted for approval.
  • Activation Under Review: Content has been submitted for activation and is awaiting review.
  • Pending Risk Check: Content has passed manual approval and is awaiting risk check.
  • Activated: Content is activated and can be delivered.
  • Deactivation Under Review: A deactivation request has been submitted and is awaiting review.
  • Deactivated: Content has been deactivated and cannot be delivered.
  • Deactivated - Risk Check Failed: Content did not pass the risk check, and has been deactivated and cannot be delivered.

Candidate Status

The status of the candidate copy created when editing the official version:

  • Pending Submission: The candidate version is waiting to be submitted for approval.
  • Under Review: The candidate version has been submitted and is awaiting approval.
  • Approval Rejected: The candidate version was rejected and can be edited and resubmitted.
  • Pending Risk Check: The candidate version has passed manual approval and is awaiting risk control inspection.
  • Rejected by Risk Check: The candidate version failed the risk check and was rejected. It can be edited and resubmitted.

Merchant Name

The name of the merchant who owns the app. To find a specific merchant, search by their official name or display name.

Account ID

The unique identifier for the operational account used for fund settlements. A single merchant can have multiple account IDs.

Created By

The user who created the app.

Created At

The creation time of the app.

Edited By

The user who last edited the app.

Edited At

The time of the last edit.

Null Field

Filters for records with empty fields. Allows filtering for null values in Candidate Status and App Keywords fields.

You can view details, activate, or deactivate an app from the Actions column.

Screenshot 2026-06-08 at 3.30.13 PM.png

Refer to the following table for details of each action:

Actions

Description

Details

Click to open the App details page.

View Services

Open a pop-up displaying the services linked to the app. The action is disabled if no services are linked.

Activate

Visible for deactivated apps. This action initiates the activation approval workflow. The app is activated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Deactivate

Visible for activated app. This action initiates the deactivation approval workflow. The app is deactivated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Delete

Available when the app status is Pending Submission or Deactivated. Deletion is only allowed if all linked services are in a deactivated state. When an app is deleted, all its linked services are deleted as well.

Edit Tags

Visible to ASAP Admin only. This action appears when the status is Pending Risk Check/Activated/Deactivated/Deactivated — Risk Check Failed, and opens the AI tagging page upon being clicked.

Create app

To create an app, take the following steps:

  1. Navigate to Asset > Supply Management > Supply List > APP, select the Manual Entry tab, then click Create in the top-right corner.

Screenshot 2026-06-08 at 3.32.52 PM.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the APP tab, and click Create.

Note: When creating an app from the merchant hub, the Merchant Name field defaults to the current merchant and cannot be edited.

Screenshot 2026-01-15 at 4.46.27 PM.png

  1. Complete the required information on the Create App page.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.
  • The newly created app will appear on the app list after submission. If not, refresh the page.
  • For first-party and second-party service providers, identify the corresponding merchant entity and account ID before creating the app. For example, in the Alipay+ HK, the merchant entity for Amap Taxi is ALIPAYHK, and its account ID is the ID used for signing and settlement in Hong Kong.

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For a detailed explanation of each field, see the following table:

Field name

Description

Merchant Name

Enter and select the merchant name or display name. This field cannot be edited after submitting.

Account ID

Enter the unique identifier for the operational account used for fund settlements. A single merchant can have multiple account IDs.

App Type

Select Mini Program if it is an ASAP platform mini program; select H5/Native App for others.

App ID (External)

Enter the corresponding App ID.

App Name

Enter a unique name up to 1024 characters.

App Description

Enter the details up to 5000 characters.

Link URL

Enter a link that starts with http:// or https:// for the mini program or H5/native app. Up to 2048 characters allowed.

App Logo

Mandatory for Traditional Chinese and optional for other language configuration. The logo should fit the following requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 180 x 180 px
  • Maximum size: 1 MB

Service Provider Type

Select the service provider type:

  • First-party for services operated by AlipayHK.
  • Second-party for services operated by Ant Group, such as Alipay+ Rewards and Alipay+ Voyager.
  • Third-party for external services, such as DiDi.

Category

Select the corresponding category.

App Image

Optional. The image size should follow the below requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 300 x 300 px
  • Maximum size: 1.5 MB

Service Time

Optional. Select the service time with the dropdown option:

  • Daily Service Hours: If operating hours vary daily, select this option and enter Monday to Sunday hours.
  • 7×24: Service operates 24 hours a day, 7 days a week.
  • Specific Service Dates: If long-term service dates apply, select this option and enter date and time.

Service Provider

Optional. Enter the service provider's name.

Service Location

Optional. Select Global for worldwide service. If the service is limited to specific areas, select the Specific Region. Multiple selections are allowed.

Main Title

Optional. Enter a descriptive title for marketing scenarios up to 5000 characters.

Subtitle

Optional. Enter a descriptive subtitle for marketing scenarios up to 5000 characters.

Available for Search

Optional. Select Yes if the app can be searched by users. Otherwise, select No.

Cross-wallet Delivered to CN Mini Program

Optional. Select Yes if it can be delivered to mini programs in Mainland China wallets. Otherwise, select No.

Allow Favoriting

Optional. Select Yes if users can add this app to their favorites. Otherwise, select No.

Allow Engagement Tracking

Optional. Select Yes if user engagement can be tracked. Otherwise, select No.

Keywords

Optional. The default language is Traditional Chinese, and it also supports English and Simplified Chinese if you want to add more languages. The AI model will recommend keywords based on the other fields you have entered. You can edit these recommendations manually.

  1. After completing all required fields, click Save to submit the content for activation approval. Once approved, the app undergoes a risk check. If it passes, the app will be activated.

Edit app

To edit an app, navigate to Asset > Supply Management > Supply List > APP, select the Manual Entry tab, then click Details to start.

Screenshot 2026-06-08 at 3.40.10 PM.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant library, go to the APP tab, and click Details.

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On the app detail page, click Edit Content Info to open the editing page.

Screenshot 2026-06-10 at 4.05.24 PM.png

After completing all required fields, click Submit to submit the changes for activation approval.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

You can discard a candidate app while it is in any of the following statuses:

  • Pending Submission
  • Rejected by Risk Check
  • Approval Rejected

Discarding a candidate permanently deletes its data. Discard candidates when they are no longer needed.

image.png

Activate or deactivate app

Navigate to Asset > Supply Management > Supply List > APP, then click Activate or Deactivate under the Actions column.

Screenshot 2026-02-13 at 4.35.49 PM.png

A confirmation dialog will appear. Click Activate or Deactivate to initiate the approval request.

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Manage service

To manage a service, log in to the ASAP console and go to Asset > Supply Management > Supply List > SERVICE.

Note:

  • Only ASAP operators and wallet admins can create, edit, activate, deactivate, or delete services.

Screenshot 2026-06-08 at 11.34.16 AM.png

This page displays all services for the current tenant. Refer to the following table for each search field:

Field name

Description

Service ID

A unique ID auto-generated by the ASAP platform.

Service Name

The manually-entered name of the service.

Service Category

The manually-assigned category of the service. Allows multiple selections.

App Name

The app associated with the service.

Service Keywords

The manually-entered keywords. Supports Traditional Chinese, English, and Simplified Chinese.

Status

The status of the official version:

  • Pending Submission: Content is waiting to be submitted for approval.
  • Activation Under Review: Content has been submitted for activation and is awaiting review.
  • Pending Risk Check: Content has passed manual approval and is awaiting risk check.
  • Activated: Content is activated and can be delivered.
  • Deactivation Under Review: A deactivation request has been submitted and is awaiting review.
  • Deactivated: Content has been deactivated and cannot be delivered.
  • Deactivated - Risk Check Failed: Content did not pass the risk check, and has been deactivated and cannot be delivered.

Candidate Status

The status of the candidate copy created when editing the official version:

  • Pending Submission: The candidate version is waiting to be submitted for approval.
  • Under Review: The candidate version has been submitted and is awaiting approval.
  • Approval Rejected: The candidate version was rejected and can be edited and resubmitted.
  • Pending Risk Check: The candidate version has passed manual approval and is awaiting risk control inspection.
  • Rejected by Risk Check: The candidate version failed the risk control inspection and was rejected. It can be edited and resubmitted.

Merchant Name

The name of the merchant who owns the service. To find a specific merchant, search by their official name or display name.

Account ID

The unique identifier for the operational account used for fund settlements. A single merchant can have multiple account IDs.

Created By

The user who created the service.

Created At

The creation time of the service.

Edited By

The user who last edited the service.

Edited At

The time of the last edit.

Null Field

Filters for records with empty fields. Allows filtering for null values in Candidate Status and App Keywords fields.

You can view details, activate or deactivate a service from the Actions column.

Screenshot 2026-06-08 at 3.59.08 PM.png

Refer to the following table for details of each action:

Actions

Description

Details

Click to open the service detail page.

Activate

Visible for deactivated service. This action initiates the activation approval workflow. The service is activated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Deactivate

Visible for activated service. This action initiates the deactivation approval workflow. The service is deactivated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Delete

Available when the service status is Pending Submission or Deactivated.

Edit Tags

Visible to ASAP Admin only. This action appears when the status is Pending Risk Check/Activated/Deactivated/Deactivated — Risk Check Failed, and opens the AI tagging page upon being clicked.

Create service

To create a service, take the following steps:

  1. Navigate to Asset > Supply Management > Supply List > SERVICE, select the Manual Entry tab, then click Create in the top-right corner.

Screenshot 2026-06-08 at 4.01.40 PM.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the SERVICE tab, and click Create.

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  1. Complete the required information on the Create Service page.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.
  • The newly created service will appear on the service list after submission. If not, refresh the page.
  • For first-party and second-party service providers, identify the corresponding merchant entity and account ID before creating the service. For example, in the Alipay+ HK, the merchant entity for Amap Taxi is ALIPAYHK, and its account ID is the ID used for signing and settlement in Hong Kong.

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For a detailed explanation of each field, see the following table:

Field name

Description

Associate App

Select Yes if the service is associated with an app. Otherwise, select No. This field is mandatory and cannot be edited. When an app is associated, some fields below will automatically inherit its values.

App Name

If the service is associated with an app, App Name must be entered and cannot be edited.

Merchant Name

Enter and select the name of the merchant. If the service is associated with an app, this field will automatically inherit its values and cannot be edited.

Account ID

The unique identifier for the operational account used for fund settlements. A single merchant can have multiple account IDs.

App Type

Only available when an app is associated. The value is inherited from the associated app.

Service Name

Enter a service name up to 1024 characters.

Service Description

Enter the details up to 5000 characters.

Link URL

Enter a link that starts with http:// or https:// up to 2048 characters.

Service Logo

Mandatory for Traditional Chinese and optional for other language configuration. The logo should fit the following requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 180 x 180 px.
  • Maximum size: 1 MB

This field is inherited from the associated app, but can be edited. If no app is associated, it must be entered manually.

Service Provider Type

Select the service provider type:

  • First-party for services operated by AlipayHK.
  • Second-party for services operated by Ant Group, such as Alipay+ Rewards and Alipay+ Voyager.
  • Third-party for external services, such as DiDi.

If associated with an app, the value is inherited and cannot be edited. If not associated with an app, the field must be entered manually.

Category

Enter the corresponding category. This field is inherited from the associated app, but can be edited. Double-click to enter the category from the previous level. If no app is associated, it must be entered manually.

Service Type

Select the service type:

  • General: A general-purpose service with no specific industry attribute.
  • Gaming: A service specific to the gaming industry, such as top-up services within a game app.

PMS ID

Enter the PMS ID provided by the service provider for this merchant.

Service Image

Optional. The image size should follow the below requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 300 x 300 px
  • Maximum size: 1.5 MB

Service Time

Optional. Select the service time with the dropdown option:

  • Daily Service Hours: If operating hours vary daily, select this option and enter Monday to Sunday hours.
  • 7×24: Service operates 24 hours a day, 7 days a week.
  • Specific Service Dates: If long-term service dates apply, select this option and enter date and time.

This field is inherited from the associated app, but can be edited. If no app is associated, it must be entered manually.

Service Provider

Optional. Enter the service provider's name. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Available for Search

Optional. Select Yes if the app can be searched by users. Otherwise, select No.

Keywords

Optional. The default language is Traditional Chinese, and it also supports English and Simplified Chinese if you want to add more languages. The AI model will recommend keywords based on the other fields you have entered. You can edit these recommendations manually.

Service Location

Optional. Select Global for worldwide service. If the service is limited to specific areas, select the Specific Region. Multiple selections are allowed. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Main Title

Optional. Enter a descriptive title for marketing scenarios up to 5000 characters. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Subtitle

Optional. Enter a descriptive subtitle for marketing scenarios up to 5000 characters. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

  1. After completing all required fields, click Save to submit the content for activation approval. Once approved, the service undergoes a risk check. If it passes, the service will be activated.

Edit service

To edit a service, navigate to Asset > Supply Management > Supply List > SERVICE, select the Manual Entry tab, then click Details to start.

Screenshot 2026-06-08 at 3.58.27 PM.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the SERVICE tab, and click Details.

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On the SERVICE detail page, click Edit Content Info to open the editing page.

Screenshot 2026-06-10 at 4.08.17 PM.png

After completing all required fields, click Save and Submit to submit the changes for activation approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

You can discard a candidate service while it is in any of the following statuses:

  • Pending Submission
  • Rejected by Risk Check
  • Approval Rejected

Discarding a candidate permanently deletes its data. Discard candidates when they are no longer needed.

image.png

Activate service

To activate a service, navigate to Asset > Supply Management > Supply List > SERVICE, then click Activate to start.

Screenshot 2026-02-13 at 10.40.53 AM.pngA confirmation dialog will appear. Click Activate to initiate the approval request.

image.png

Deactivate service

To deactivate a service, navigate to Asset > Supply Management > Supply List > SERVICE, then click Deactivate.

Screenshot 2026-02-13 at 10.47.32 AM.png

A confirmation dialog will appear. Click Deactivate to initiate the approval request.

image.png

Other wallets

Manage app

To manage apps, log in to the ASAP console and go to Asset > Supply Management > Supply List > APP.

Note:

  • Only ASAP operators and wallet admins can create, edit, activate, deactivate, or delete an app.

Screenshot 2026-06-08 at 4.19.18 PM.png

The page lists all app supply records under the current tenant and supports searching by the fields described in the following table:

Field name

Description

App ID (Internal)

The auto-generated app ID by the ASAP platform.

App Name

The manually-entered name of the app.

App ID (External)

The manually-entered app ID.

App Category

The manually-entered category of the app. Allows selecting multiple categories.

App Keywords

The manually-entered keywords. Supports Traditional Chinese, English, and Simplified Chinese.

Status

The status of the official version:

  • Pending Submission: Content is waiting to be submitted for approval.
  • Activation Under Review: Content has been submitted for activation and is awaiting review.
  • Pending Risk Check: Content has passed manual approval and is awaiting risk check.
  • Activated: Content is activated and can be delivered.
  • Deactivation Under Review: A deactivation request has been submitted and is awaiting review.
  • Deactivated: Content has been deactivated and cannot be delivered.
  • Deactivated - Risk Check Failed: Content did not pass the risk check, and has been deactivated and cannot be delivered.

Candidate Status

The status of the candidate copy created when editing the official version:

  • Pending Submission: The candidate version is waiting to be submitted for approval.
  • Under Review: The candidate version has been submitted and is awaiting approval.
  • Approval Rejected: The candidate version was rejected and can be edited and resubmitted.
  • Pending Risk Check: The candidate version has passed manual approval and is awaiting risk control inspection.
  • Rejected by Risk Check: The candidate version failed the risk check and was rejected. It can be edited and resubmitted.

Merchant Name

The name of the merchant who owns the app. To find a specific merchant, search by their official name or display name.

Merchant ID

The ID of the merchant who owns the app. To find a specific merchant, search by their official name or display name in Merchant Hub.

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Created By

The user who created the app.

Created At

The creation time of the app.

Edited By

The user who last edited the app.

Edited At

The time of the last edit.

Null Field

Filters for records with empty fields. Allows filtering for null values in Candidate Status and App Keywords fields.

You can view details, activate, or deactivate an app from the Actions column.

Screenshot 2026-06-08 at 4.20.46 PM.png

Refer to the following table for details of each action:

Actions

Description

Details

Click to open the APP details page.

View Services

Open a pop-up displaying the services linked to the app. The action is disabled if no services are linked.

Activate

Visible for deactivated apps. This action initiates the activation approval workflow. The app is activated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Deactivate

Visible for activated app. This action initiates the deactivation approval workflow. The app is deactivated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Delete

Available when the app status is Pending Submission or Deactivated. Deletion is only allowed if all linked services are in a deactivated state. When an app is deleted, all its linked services are deleted as well.

Edit Tags

Visible to ASAP Admin only. This action appears when the status is Pending Risk Check/Activated/Deactivated/Deactivated — Risk Check Failed, and opens the AI tagging page upon being clicked.

Create app

To create an app, take the following steps:

  1. Navigate to Asset > Supply Management > Supply List > APP, select the Manual Entry tab, then click Create in the top-right corner.

Screenshot 2026-06-08 at 4.22.45 PM.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the APP tab, and click Create.

Note: When creating an app from the merchant hub, the Merchant Name field defaults to the current merchant and cannot be edited.

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  1. Complete the required information on the Create App page.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.
  • The newly created app will appear on the app list after submission. If not, refresh the page.

image.png

For a detailed explanation of each field, see the following table:

Field name

Description

Merchant Name

The name of the merchant who owns the app. Select an existing merchant from the dropdown list. It cannot be edited.

App Type

Select Mini Program if it is an ASAP platform mini program; select H5/Native App for others.

App ID (External)

Required for international mini program apps. Enter App ID for transaction attribution.

App Name

Enter a unique name up to 1024 characters.

App Description

Optional. Enter the details up to 5000 characters.

Link URL

Enter a link that starts with http:// or https:// for the mini program or H5/native app. Up to 2048 characters allowed.

App Logo

Mandatory for Traditional Chinese and optional for other language configuration. The logo should fit the following requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 180 x 180 px.
  • Maximum size: 1 MB

Service Provider Type

Optional. Select the service provider type:

  • First-party for services operated by wallet.
  • Second-party for services operated by Ant Group, such as Alipay+ Rewards and Alipay+ Voyager.
  • Third-party for external services, such as DiDi.

Category

Select the corresponding category.

App Image

Optional. The image size should follow the below requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 300 x 300 px
  • Maximum size: 1.5 MB

Service Time

Optional. Select the service time with the dropdown option:

  • Daily Service Hours: If operating hours vary daily, select this option and enter Monday to Sunday hours.
  • 7×24: Service operates 24 hours a day, 7 days a week.
  • Specific Service Dates: If long-term service dates apply, select this option and enter date and time.

Service Provider

Optional. Enter the service provider's name.

Keywords

Optional. The default language is Traditional Chinese, and it also supports English and Simplified Chinese if you want to add more languages. The AI model will recommend keywords based on the other fields you have entered. You can edit these recommendations manually.

Service Location

Optional. Select Global for worldwide service. If the service is limited to specific areas, select the Specific Region. Multiple selections are allowed.

Main Title

Optional. Enter a descriptive title for marketing scenarios up to 5000 characters.

Subtitle

Optional. Enter a descriptive subtitle for marketing scenarios up to 5000 characters.

  1. After completing all required fields, click Save to submit the content for activation approval. Once approved, the app undergoes a risk check. If it passes, the app will be activated.

Edit app

To edit an app, navigate to Asset > Supply Management > Supply List > APP, then click Details to start.

image.png

Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the APP tab, and click Details.

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On the app detail page, click Edit Content Info to open the editing page.

Screenshot 2026-06-10 at 4.05.24 PM.png

After completing all required fields, click Save and Submit to submit the changes for activation approval.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

image.png

You can discard a candidate app while it is in any of the following statuses:

  • Pending Submission
  • Rejected by Risk Check
  • Approval Rejected

Discarding a candidate permanently deletes its data. Discard candidates when they are no longer needed.

9.png

Activate or deactivate app

Navigate to Asset > Supply Management > Supply List > APP, then click Activate or Deactivate under the Actions column.

Screenshot 2026-02-13 at 4.35.49 PM.png

A confirmation dialog will appear. Click Activate or Deactivate to initiate the approval request.

image.png

Manage service

To manage a service, log in to the ASAP console and go to Asset > Supply Management > Supply List > SERVICE.

Note:

  • Only ASAP operators and wallet admins can create, edit, activate, deactivate, or delete services.

Screenshot 2026-06-08 at 4.33.46 PM.png

This page displays all services for the current tenant. Refer to the following table for each search field:

Field name

Description

Service ID

A unique ID auto-generated by the ASAP platform.

Service Name

The manually-entered name of the service.

Service Category

The manually-assigned category of the service. Allows multiple selections.

App Name

The app associated with the service.

Service Keywords

The manually-entered keywords. Supports Traditional Chinese, English, and Simplified Chinese.

Status

The status of the official version:

  • Pending Submission: Content is waiting to be submitted for approval.
  • Activation Under Review: Content has been submitted for activation and is awaiting review.
  • Pending Risk Check: Content has passed manual approval and is awaiting risk check.
  • Activated: Content is activated and can be delivered.
  • Deactivation Under Review: A deactivation request has been submitted and is awaiting review.
  • Deactivated: Content has been deactivated and cannot be delivered.
  • Deactivated - Risk Check Failed: Content did not pass the risk check, and has been deactivated and cannot be delivered.

Candidate Status

The status of the candidate copy created when editing the official version:

  • Pending Submission: The candidate version is waiting to be submitted for approval.
  • Under Review: The candidate version has been submitted and is awaiting approval.
  • Approval Rejected: The candidate version was rejected and can be edited and resubmitted.
  • Pending Risk Check: The candidate version has passed manual approval and is awaiting risk control inspection.
  • Rejected by Risk Check: The candidate version failed the risk control inspection and was rejected. It can be edited and resubmitted.

Merchant Name

The name of the merchant who owns the service. To find a specific merchant, search by their official name or display name.

Merchant ID

The ID of the merchant who owns the service.You can search for the corresponding merchant ID in the list in Merchant Hub.

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Created By

The user who created the app.

Created At

The creation time of the app.

Edited By

The user who last edited the app.

Edited At

The time of the last edit.

Null Field

Filters for records with empty fields. Allows filtering for null values in Candidate Status and App Keywords fields.

You can view details, activate or deactivate a service from the Actions column.

Screenshot 2026-06-08 at 4.35.47 PM.png

Refer to the following table for details of each action:

Actions

Description

Details

Click to open the service detail page.

Activate

Visible for deactivated service. This action initiates the activation approval workflow. The service is activated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Deactivate

Visible for activated service. This action initiates the deactivation approval workflow. The service is deactivated upon successful approval.

Note: The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.

Delete

Available when the service status is Pending Submission or Deactivated.

Edit Tags

Visible to ASAP Admin only. This action appears when the status is Pending Risk Check/Activated/Deactivated/Deactivated — Risk Check Failed, and opens the AI tagging page upon being clicked.

Create service

To create a service, take the following steps:

  1. Navigate to Asset > Supply Management > Supply List > SERVICE, select the Manual Entry tab, then click Create in the top-right corner.

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Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the SERVICE tab, and click Create.

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  1. Complete the required information on the Create Service page.

Note:

  • The Wallet Content Activation/Edit/Deactivation approval workflow must be configured beforehand.
  • The newly created service will appear on the service list after submission. If not, refresh the page.

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For a detailed explanation of each field, see the following table:

Field name

Description

Associate App

Select Yes if the service is associated with an app. Otherwise, select No. This field is mandatory and cannot be edited. When an app is associated, some fields below will automatically inherit its values.

App Name

If the service is associated with an app, App Name must be entered and cannot be edited.

Merchant Name

Enter and select the name of the merchant. If the service is associated with an app, this field will automatically inherit its values and cannot be edited.

App Type

Only available when an app is associated. The value is inherited from the associated app.

Note: This field is not applicable to GCash.

Service Name

Enter a service name up to 1024 characters.

Service Description

Enter the details up to 5000 characters.

Link URL

Enter a link that starts with http:// or https:// up to 2048 characters.

Service Logo

Mandatory for Traditional Chinese and optional for other language configuration. The logo should fit the following requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 180 x 180 px
  • Maximum size: 1 MB

This field is inherited from the associated app, but can be edited. If no app is associated, it must be entered manually.

Service Provider Type

Select the service provider type:

  • First-party for services operated by AlipayHK.
  • Second-party for services operated by Ant Group, such as Alipay+ Rewards and Alipay+ Voyager.
  • Third-party for external services, such as DiDi.

If associated with an app, the value is inherited and cannot be edited. If not associated with an app, the field must be entered manually.

Category

Enter the corresponding category. This field is inherited from the associated app, but can be edited. Double-click to enter the category from the previous level. If no app is associated, it must be entered manually.

Service Type

Select the service type:

  • General: A general-purpose service with no specific industry attribute.
  • Gaming: A service specific to the gaming industry, such as top-up services within a game app.

Note: This field is not applicable to GCash.

Service Image

Optional. The image size should follow the below requirements:

  • Format: JPG, PNG, or JPEG
  • Maximum dimensions: 300 x 300 px
  • Maximum size: 1.5 MB

Service Time

Optional. Select the service time with the dropdown option:

  • Daily Service Hours: If operating hours vary daily, select this option and enter Monday to Sunday hours.
  • 7×24: Service operates 24 hours a day, 7 days a week.
  • Specific Service Dates: If long-term service dates apply, select this option and enter date and time.

This field is inherited from the associated app, but can be edited. If no app is associated, it must be entered manually.

Service Provider

Optional. Enter the service provider's name. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Keywords

Optional. The default language is Traditional Chinese, and it also supports English and Simplified Chinese if you want to add more languages. The AI model will recommend keywords based on the other fields you have entered. You can edit these recommendations manually.

Service Location

Optional. Select Global for worldwide service. If the service is limited to specific areas, select the Specific Region. Multiple selections are allowed. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Main Title

Optional. Enter a descriptive title for marketing scenarios up to 5000 characters. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

Subtitle

Optional. Enter a descriptive subtitle for marketing scenarios up to 5000 characters. This field is inherited from the associated app, but can be edited. If no app is associated, it can be entered manually.

  1. After completing all required fields, click Save to submit the content for activation approval. Once approved, the service undergoes a risk check. If it passes, the service will be activated.

Edit service

To edit an app, navigate to Asset > Supply Management > Supply List > SERVICE, select the Manual Entry tab, then click Details to start.

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Alternatively, navigate to Asset > Merchant Growth > Merchant Hub, click a merchant name to enter the merchant's content library, go to the SERVICE tab, and click Details.

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On the detail page, click Edit Content Info to open the editing page.

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After completing all required fields, click Submit, and a confirmation dialog will appear. The changes take effect after you confirm.

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You can discard a candidate service while it is in any of the following statuses:

  • Pending Submission
  • Rejected by Risk Check
  • Approval Rejected

Discarding a candidate permanently deletes its data. Discard candidates when they are no longer needed.

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Activate service

To activate a service, navigate to Asset > Supply Management > Supply List > SERVICE, then click Activate to start.

Screenshot 2026-02-13 at 10.40.53 AM.pngA confirmation dialog will appear. Click Activate to initiate the approval request.

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Deactivate service

To deactivate a service, navigate to Asset > Supply Management > Supply List > SERVICE, then click Deactivate.

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A confirmation dialog will appear. Click Deactivate to initiate the approval request.

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Manage goods

To manage goods, navigate to Asset > Supply Management > Supply List > Goods_New.

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Note: The goods attributes in Goods_New are different from the current supply. The existing supply of Goods will be migrated to Goods_New in the future.

View goods details

Take Digital Goods as an example, you can view all the created goods on the displayed page.

Following the steps below to view a good's details:

  1. Use filters such as Goods ID, Goods Name, Category, Keywords, Status, Merchant Name, Merchant ID or Edited At to search for a specific good. Then click Details under the Actions column.

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  1. On the View Goods page, you can view the SPU attributes, which are divided into two categories:
    • Basic Attributes: System-generated attributes that are non-editable and can only be managed through the Goods Attributes settings.
    • Custom Attributes: Defined and managed by merchants or ASAP Admin.

Click View SKU Attributes to access the SKU list under the SPU attribute.

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  1. The SKU List displays SKU name, price, status, and created time. Click Details under the Actions column to view more related information.

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  1. On the SKU Details page, you can view the SKU attributes. Similar to the SPU attributes, these are divided into two categories: Basic Attributes and Custom Attributes. image.png

Note: Tags are part of the SPU attributes, so they do not show in SKU lists or details page. However, mandatory SKU fields inherited from the SPU do appear in the SKU details page. Edit Tags and Add Tags for goods supplies work the same way as for other supplies.

Manage campaign

Note: This supply is available for AlipayHK only.

To manage campaign, log in to the ASAP console and go to Asset > Supply Management > Supply List > Campaign. Select the appropriate subcategory:

  • DIRECT_REWARD
  • REDEMPTION
  • ENGAGEMENT_TASK
  • CAMPAIGN_PAGE

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This page displays all campaign supply for the current tenant. Refer to the following table for each search field:

Field name

Description

Content ID (External)

The content ID of the campaign in external system.

Campaign Name

The name of Direct Reward, Redemption or Engagement Task campaign and campaign page.

Campaign Keywords

The keywords of the campaign.

Status

The status of the campaign:

  • Pending Risk Check: Content has passed manual approval and is awaiting risk check.
  • Activated: Content is activated and can be delivered.
  • Deactivated: Content has been deactivated and cannot be delivered.
  • Deactivated - Risk Check Failed: Content did not pass the risk check, and has been deactivated and cannot be delivered.

Merchant Name

The name of the merchant who owns the campaign. To find a specific merchant, search by their official name or display name.

Account ID

The ID of the merchant who owns the campaign. To find a specific merchant, search by their official name or display name in Merchant Hub.

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Created At

The creation time of the campaign.

Null Field

Filters for records with empty fields.

View campaign details

To view the details of a campaign, specify the subcategory, such as DIRECT_REWARD, and click the campaign name under Direct Reward Name/ID.

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Create campaign page

CAMPAIGN_PAGE can be created via API import or manual entry, each with distinct workflows:

  • API Import: Items are non-editable and do not require manual approval. They are activated automatically upon passing the risk check.
  • Manual Entry: Items are editable but require both manual approval and risk check before activation.

To create a campaign page, take the following steps:

  1. Navigate to Asset > Supply Management > Supply List > Campaign > CAMPAIGN_PAGE, select the Manual Entry tab, then click Create in the top-right corner.

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  1. Complete the required information on the Create Campaign page.

Note:

  • The Marketing Library Creation/Edit/Delection approval workflow must be configured beforehand.
  • The newly created campaign page will appear on the list after submission. If not, refresh the page.
  • For first-party and second-party service providers, identify the corresponding merchant entity and account ID before creating the campaign page. For example, in the Alipay+ HK, the merchant entity for Amap Taxi is ALIPAYHK, and its account ID is the ID used for signing and settlement in Hong Kong.

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For a detailed explanation of each field, see the following table:

Field name

Description

Merchant Name

Enter and select the merchant name or display name. This field cannot be edited after submitting.

Account ID

Enter the unique identifier for the operational account used for fund settlements. A single merchant can have multiple account IDs.

Campaign List

Enter the unique identifier of direct reward, redemption or engagement task campaigns associated with this page.

Campaign Page Name

Enter a campaign page name up to 1024 characters. This field is for internal use only and will not be visible to end-users.

Icon

Upload an icon for the campaign page. It is displayed in common user scenarios, such as Search and Favorite.

Description

Enter the details up to 2000 characters.

Redirect URL

Enter a link that starts with http:// or https:// for the mini program or H5/native app. Up to 2048 characters allowed.

Start Time

Enter the start time of this campaign page.

End Time

Enter the end time of this campaign page.

Campaign Page Source

Defaults to Manual Entry for manually created campaign pages.

  1. After completing all required fields, click Save to submit the content for activation approval. Once approved, the campaign page undergoes a risk check. If it passes, the campaign page will be activated.

Edit campaign page

To edit a campaign page, navigate to Asset > Supply Management > Supply List > Campaign > CAMPAIGN_PAGE, select the Manual Entry tab, then click the name under Campaign Page Name/ID to start.

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On the detail page, click Edit Content Info to open the editing page.

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After completing all required fields, click Save and Submit, and a confirmation dialog will appear. The changes take effect after you confirm.

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You can discard a candidate campaign page while it is in any of the following statuses:

  • Pending Submission
  • Rejected by Risk Check
  • Approval Rejected

Discarding a candidate permanently deletes its data. Discard candidates when they are no longer needed.

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Activate campaign page

To activate a campaign page, navigate to Asset > Supply Management > Supply List > Campaign > CAMPAIGN_PAGE, select the Manual Entry tab, then click Activate to start.

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A confirmation dialog will appear. Click Activate to initiate the approval request.

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Deactivate campaign page

To deactivate a service, navigate to Asset > Supply Management > Supply List > Campaign > CAMPAIGN_PAGE, select the Manual Entry tab, then click Deactivate.

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A confirmation dialog will appear. Click Deactivate to initiate the approval request.

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Manage other content types

For content categories, such as benefits and tickets imported via the API, you can only view their details and edit or add keywords and custom tags for them.

View content details

To view the details of content types excluding services, click the corresponding tab, such as Benefit, and click Details in the Actions column.

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Add keywords or custom tags

To add or edit keywords and custom tags for content types excluding services, take the following steps:

  1. On the Management page, click the corresponding tab, such as Sale_benefit under Goods.
  2. Locate the content item and click Add Tags in the Actions column.

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  1. On the subsequent page, configure the keywords and custom tags as needed. You can customize keywords or select AI-recommended keywords for the content item.

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  1. Click Save.

Note:

    • Once saved, any edits to keywords and custom tags for content types excluding services and campaigns (only available for AlipayHK) will take effect immediately.
    • If you add keywords and custom tags for campaigns (only available for AlipayHK), the changes will take effect only after the submitted request is approved. This requires that AlipayHK has configured the Keywords & Custom Tag Edit process on the Admin > Approval Management > Approval Processes page.
    • You cannot add keywords and custom tags for content items in Under Review status.

Batch add tags

The Supply Management page also provides a functionality that allows you to add tags for your content assets in batches. For more information, see Batch add tags.